Appointment Management

One Screen to Run Every Appointment, From Booking to Completion

Patient Communication

Care Doesn't Wait, Neither Should Your Communication

Referral Analytics

Stop Guessing Where Referrals Break Down — See It.

Specialist Network

Find the Right Specialist, Right Office, Right Availability — Every Time

Referral Management

Turn Every Referral Into a Completed Visit — Not a Lost Fax

Patient Self Service

Your Health, On Your Schedule

DoctorFare | Stop Losing Patients to Busy Phones
Trusted by 2,500+ practices

Stop Losing Patients to Busy Phones. Keep Your Calendar Full.

The modern patient access platform that works with your EMR, not against it. Digital scheduling, AI referrals, and proactive patient communication.

How It Works
92%
Schedule Filled
New Booking
Confirmed
Pillar 01 · Patient Self Service

Your Scan, On Your Schedule

There's no need to wait on hold or call during office hours just to book a scan. Patients search by exam type, availability, or location, and book their MRI, CT, ultrasound, or X-ray in a few steps — day or night. Once booked, they get clear prep instructions (fasting, contrast, what to bring) so scans don't get delayed by unprepared patients, and can chat directly with the care team if a quick question comes up before their visit.

Real-time scan availability — no repeated calls
Step-by-step exam prep, sent automatically
Chat support instead of hold times
Learn More
Book Your Scan
MRI
CT
Ultrasound
X-Ray
Exam prep sent automatically
Fasting window, contrast instructions, what to bring — texted the moment your scan is booked.
Pillar 02 · Referral Cycle Management

From Fax to Filled Appointment, Fully Automated

Every scan starts as a referral. AI reads faxed referrals automatically — no manual entry. Patients are then reached and guided toward booking, whether by their PCP, a specialist, or themselves via a secure link, even before a date is confirmed. Every booking stays connected to its referral details and status.

The Cycle
AI Inbound Fax Reading
Referral details extracted automatically
Automated Patient Outreach
Patients guided toward scheduling
Appointment Creation
Booked by PCP, specialist, or patient — with or without a confirmed date
Booking Channels

Multiple booking paths — provider, specialist, or patient self-service. Every channel writes to the same connected appointment record.

Web — full self-service booking
Secure link — sent directly to the patient
QR code — scan at check-in or on printed materials
IVR — for patients who'd rather call
BOOK ANYWHERE
Web
Secure Link
QR Code
IVR

Where Your Revenue is Leaking

Every unread fax referral costs an average of $400–$1,200 in lost scan revenue. The traditional patient journey is broken — and every missed call or slow fax is money walking out the door.

The Invisible Leak

Unanswered calls after 5 PM and over lunch.

Call Analytics
MONDAY OVERVIEW 38 LOST OPPORTUNITIES

The After Hours Click

Patients search for care when they have a free moment. Usually, when you're closed.

Practice Closed
Patient Searching

Referral Fax Black Hole

1 Received
2 Waiting in Inbox
3 Manual Entry Error
Follow-up Missed

Front-Desk Burnout

Repetitive tasks kill morale and slow down clinical operations.

42
Daily Callbacks
18
Confirmations
Automate 75% of this workload
The Solution

Meet Patients Where They Are — 24/7

DoctorFare isn't just a widget. It's an intelligent gateway that guides patients from the first search to the final visit.

Discover
Book
Prepare
Visit
Patient Access Features

Every Touchpoint, Fully Automated.

SCHEDULING

24/7 Online Booking That Actually Works.

Let patients book their own imaging or specialist appointments without picking up a phone. Intelligent logic ensures they book the right slot, every time.

Customizable rules for every provider
Real-time calendar sync
Select Your Specialty
MRI Scan
CT Scan
Ultrasound
X-Ray
Available Slots — Tue, Oct 24
9:00 AM 10:15 AM 11:30 AM

Hi, I'm trying to book an MRI but my doctor's office is closed. Do I need my physical referral form?

You can actually upload a photo of your referral right here! We'll handle the rest of the verification.

MESSAGING

Patient Communication, Centralized.

Reduce call volume with secure two-way texting. Send automated prep instructions and follow-ups based on the patient's specific appointment type.

HIPAA-compliant SMS platform
Automated prep reminders
Broadcast messaging for closures
AI REFERRAL CAPTURE

Referrals, Read Instantly.

Faxed referrals? We read them automatically. Patient name, reason for visit, referring provider — extracted and in your system instantly. No manual typing.

Reads handwritten and typed faxes
Auto-populates the patient record
Flags missing or unclear information
Referral Extraction 100% Complete
Incoming fax
Patient Name
Jane Doe
Reason for Visit
MRI · Brain
Referring Provider
Dr. A. Smith
Doctorfare who we are image

Who we are

DoctorFare has been in the medical referral and patient access space for years — powering over 500,000 appointments and learning everything there is to know about modern practice operations.

The Pulse of Your Practice

HIPAA Compliant Lightning Fast Load Mobile First Design Multi-language Support White-Glove Support

Results You Can Measure

We don't just provide software; we drive clinical efficiency. Most practices see a full ROI within the first 60 days of implementation.

+24%
Completed Appointments
98%
Patient Satisfaction
-15h
Admin Work / Week
3.2x
Search Visibility

Frequently Asked Questions

Referral documents are attached directly to the appointment as soon as they’re received, with delivery status tracked automatically via eFax — so nothing sits unresolved.

Yes. Patients can search by exam type, availability, or location and book directly, including outside office hours.

Staff can submit an information request tied directly to the appointment — the referring office sees it immediately, and the full history of the request is kept with the record.

Yes. Patients can chat directly with the care team to ask about fasting, contrast prep, or what to bring — without waiting on hold.

Yes. A follow-up can be created directly from the original visit, preserving the connection back to the referring provider.

Stop sending patients to voicemail.

Join 2,500+ clinics that are automating access and growing revenue with DoctorFare.

Online Booking Live
AI Referral Captured
Patient Chat: Confirmed