Who we are
DoctorFare has been in the medical referral and patient access space for years — powering over 500,000 appointments and learning everything there is to know about modern practice operations.
Where Your Revenue is Leaking
Every unread fax referral costs an average of $400–$1,200 in lost scan revenue. The traditional patient journey is broken — and every missed call or slow fax is money walking out the door.
The Invisible Leak
Unanswered calls after 5 PM and over lunch.
Referral Fax Black Hole
Front-Desk Burnout
Repetitive tasks kill morale and slow down clinical operations.
Every Touchpoint, Fully Automated.
24/7 Online Booking That Actually Works.
Let patients book their own imaging or specialist appointments without picking up a phone. Intelligent logic ensures they book the right slot, every time.
Customizable rules for every providerReal-time calendar syncHi, I'm trying to book an MRI but my doctor's office is closed. Do I need my physical referral form?
You can actually upload a photo of your referral right here! We'll handle the rest of the verification.
Patient Communication, Centralized.
Reduce call volume with secure two-way texting. Send automated prep instructions and follow-ups based on the patient's specific appointment type.
HIPAA-compliant SMS platformAutomated prep remindersBroadcast messaging for closuresReferrals, Read Instantly.
Faxed referrals? We read them automatically. Patient name, reason for visit, referring provider — extracted and in your system instantly. No manual typing.
The Pulse of Your Practice
Results You Can Measure
We don't just provide software; we drive clinical efficiency. Most practices see a full ROI within the first 60 days of implementation.
Frequently Asked Questions
How does DoctorFare handle referrals that come in by fax?
DoctorFare’s AI Fax feature reads incoming faxed referrals automatically — extracting the patient’s name, details, and reason for referral — and creates the entry in your system without manual typing.
Can I reschedule or cancel an appointment without calling the office?
Yes. Appointments can be rescheduled or cancelled directly within DoctorFare, without needing a phone call.
How do I know if a referral actually turned into a completed appointment?
Referral Analytics shows you referral-to-appointment conversion, so you can see exactly how many referrals are completed and where in the process patients are being lost.
Can patients communicate directly with their specialist before their visit?
Yes. Patients can chat directly with the specialist’s office ahead of their appointment to ask about preparation, timing, or what to expect.
What can patients do through DoctorFare on their own, without calling in?
Patients can book, reschedule, or cancel appointments, chat with their care team, get exam preparation instructions, and access their medical records — all without a phone call.
How do specialists control their own appointment availability?
Specialists set and update their availability directly in the platform, so Primary care physicians see real-time openings instead of calling to check.
The modern patient access platform designed for performance and precision.
Product
© 2024 DoctorFare. All rights reserved.
HIPAA COMPLIANT
SOC2 CERTIFIED
See DoctorFare live in under 10 minutes
We'll walk through referral capture, real-time booking, and your analytics dashboard — tailored to your network.
Book your demo
Tell us a little about your organization.
You're all set!
Our team will reach out within one business day to schedule your demo.