Appointment Management

One Screen to Run Every Appointment, From Booking to Completion

Patient Communication

Care Doesn't Wait, Neither Should Your Communication

Referral Analytics

Stop Guessing Where Referrals Break Down — See It.

Specialist Network

Find the Right Specialist, Right Office, Right Availability — Every Time

Referral Management

Turn Every Referral Into a Completed Visit — Not a Lost Fax

Patient Self Service

Your Health, On Your Schedule

DoctorFare | Stop Losing Patients to Busy Phones
Trusted by 2,500+ practices

Maximize Your Calendar and Revenue

The modern patient access platform built for imaging centers — works with your EMR, not against it.

How It Works
92%
Schedule Filled
New Booking
Confirmed
Pillar 01 · Patient Self Service

Your Scan, On Your Schedule

There's no need to wait on hold or call during office hours just to book a scan. Patients search by exam type, availability, or location, and book their MRI, CT, ultrasound, or X-ray in a few steps — day or night. Once booked, they get clear prep instructions (fasting, contrast, what to bring) so scans don't get delayed by unprepared patients, and can chat directly with the care team if a quick question comes up before their visit.

Real-time scan availability — no repeated calls
Step-by-step exam prep, sent automatically
Chat support instead of hold times
Learn More
Book Your Scan
MRI
CT
Ultrasound
X-Ray
Exam prep sent automatically
Fasting window, contrast instructions, what to bring — texted the moment your scan is booked.
Pillar 02 · Referral Cycle Management

From Fax to Filled Appointment, Fully Automated

Every scan starts as a referral. AI reads faxed referrals automatically — no manual entry. Patients are then reached and guided toward booking, whether by their PCP, a specialist, or themselves via a secure link, even before a date is confirmed. Every booking stays connected to its referral details and status.

The Cycle
AI Inbound Fax Reading
Referral details extracted automatically
Automated Patient Outreach
Patients guided toward scheduling
Appointment Creation
Booked by PCP, specialist, or patient — with or without a confirmed date
Booking Channels

Multiple booking paths — provider, specialist, or patient self-service. Every channel writes to the same connected appointment record.

Web — full self-service booking
Secure link — sent directly to the patient
QR code — scan at check-in or on printed materials
IVR — for patients who'd rather call
BOOK ANYWHERE
Web
Secure Link
QR Code
IVR

Where Your Revenue is Leaking

Every missed appointment and unconverted referral costs $100–$400 in lost scan revenue. The traditional patient journey is broken and every missed call or slow fax is money walking out the door.

The Invisible Leak

Unanswered calls after 5 PM and over lunch.

Call Analytics
MONDAY OVERVIEW 38 LOST OPPORTUNITIES

The After Hours Click

Patients search for care when they have a free moment. Usually, when you're closed.

Practice Closed
Patient Searching

Referral Fax Black Hole

1 Received
2 Waiting in Inbox
3 Manual Entry Error
Follow-up Missed

Front-Desk Burnout

Repetitive tasks kill morale and slow down clinical operations.

42
Daily Callbacks
18
Confirmations
Automate 75% of this workload
The Solution

Meet Patients Where They Are — 24/7

DoctorFare isn't just a widget. It's an intelligent gateway that guides patients from the first search to the final visit.

Discover
Book
Prepare
Visit
Patient Access Features

Every Touchpoint, Fully Automated.

SCHEDULING

24/7 Online Booking That Actually Works.

Let patients book their own imaging or specialist appointments without picking up a phone. Intelligent logic ensures they book the right slot, every time.

Customizable rules for every provider
Real-time calendar sync
Select Your Specialty
MRI Scan
CT Scan
Ultrasound
X-Ray
Available Slots — Tue, Oct 24
9:00 AM 10:15 AM 11:30 AM

Hi, I'm trying to book an MRI but my doctor's office is closed. Do I need my physical referral form?

You can actually upload a photo of your referral right here! We'll handle the rest of the verification.

MESSAGING

Patient Communication, Centralized.

Reduce call volume with secure two-way texting. Send automated prep instructions and follow-ups based on the patient's specific appointment type.

HIPAA-compliant SMS platform
Automated prep reminders
Broadcast messaging for closures
AI REFERRAL CAPTURE

Referrals, Read Instantly.

Faxed referrals? We read them automatically. Patient name, reason for visit, referring provider — extracted and in your system instantly. No manual typing.

Reads handwritten and typed faxes
Auto-populates the patient record
Flags missing or unclear information
Referral Extraction 100% Complete
Incoming fax
Patient Name
Jane Doe
Reason for Visit
MRI · Brain
Referring Provider
Dr. A. Smith
Doctorfare who we are image

Who we are

DoctorFare has been in the medical referral and patient access space for years — powering over 500,000 appointments and learning everything there is to know about modern practice operations.

Built for imaging centers and specialist practice

This is not a generic scheduling tool.

DoctorFare handles the complexity of high-volume medical centers that live and die by their referral stream.
HIPAA Compliant Lightning Fast Load Mobile First Design Multi-language Support White-Glove Support

Results You Can Measure

We don't just provide software; we drive clinical efficiency. Most practices see a full ROI within the first 60 days of implementation.

+24%
Completed Appointments
98%
Patient Satisfaction
-15h
Admin Work / Week
3.2x
Search Visibility

Frequently Asked Questions

No. DoctorFare sits on top of your existing EMR. Your staff keeps their current workflow. We handle the referral intake and verification layer that EMRs were never built to manage.

No. DoctorFare connects to your existing EMR. Your team keeps their current screens and habits. We add the intake layer your EMR lacks.

Yes. Patients can chat directly with the specialist’s office ahead of their appointment to ask about preparation, timing, or what to expect.

Yes. Appointments can be rescheduled or cancelled directly within DoctorFare, without needing a phone call.

DoctorFare’s AI Fax feature reads incoming faxed referrals automatically, extracting the patient’s name, details, and reason for referral, and creates the entry in your system without manual typing.

Specialists set and update their availability directly in the platform, so Primary care physicians see real-time openings instead of calling to check.

Patients can book, reschedule, or cancel appointments, chat with their care team, get exam preparation instructions, and access their medical records — all without a phone call.

Referral Analytics shows you referral-to-appointment conversion, so you can see exactly how many referrals are completed and where in the process patients are being lost.

Stop Sending Imaging Patients to Voicemail

Join imaging centers automating access and growing scan volume with DoctorFare.

Online Booking Live
AI Referral Captured
Patient Chat: Confirmed